Buyers FAQs

General

Purchases can be made directly with the Vendors. Browse through our store list and find the products you are looking for. Each Vendor has their own shop policies and information. If you have any questions about the individual items, you can contact the Vendor directly.

Absolutely not! You are welcome to browse our store list and shop as a guest. By shopping as a registered member though, you can save your shopped items; receive shipping confirmation on your purchase; view your order history; contact Vendors and leave feedback regarding your purchases.

You most certainly can! We only require our Vendors to be Australian based. Buyers can be from anywhere in the world. In mentioning this, we advise that you check with the individual Vendor and their Shop Policies to see if they have any restrictions on where they can ship their products to. You can always contact the Vendor directly to confirm that they ship internationally.

Of course, you can! You may purchase from as many Vendors as you like in one transaction.

All shipments are managed by the Vendors selling the products. If you are a registered Member, you will receive a notification when your product has been shipped along with a tracking number.  Registered HMO Buyers and guest buyers who have shipment questions can contact the Vendor directly.

 

You can always contact the Seller, you are buying directly from who is the designer of the product that they are selling.

Simply head over to the Sellers profile and you will find a contact Seller section. Send the Seller a message there.

The first step for you in order to cancel your purchase, is to conact the Seller directly. Sellers have a contact option in their Seller Profile.

You can contact the admin by clicking here or from the contact us page of this platform if the you come accross an unresponsive Seller.

 

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